Ideas Portal

Welcome to the Surpass Ideas Portal, where you’re free to make suggestions for improvements or new features that you’d like to see in Surpass. You can also vote on suggestions that other users have already made.

When making a suggestion, please describe the reason why you want to see this feature, including the context behind the idea.

All ideas and comments will be moderated, and we’ll try to respond to all of the ideas as soon as possible.

Don’t forget to let us know what you think of others’ suggestions, either by voting or leaving a comment on the idea. The most popular ideas will be considered, and the highest rated suggestions will be incorporated into future releases of Surpass Editions.

Let us know how we can help!

Ideas Portal: How can we improve Surpass?

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  1. Marking file attach questions

    When marking a file attach question you see the same two icons as a candidate; download file and upload file. As teacher you need to click on download to check the file uploaded by the candidate. It is not possible to add corrections. It is also not possible to write corrections at all or you have to use "Notes", but notes are not mentioned to be used for writting the corrections (I think).

    Here one should expect that download means download the file which was uploaded by the candidate. And upload means upload the candidates file again but this time…

    42 votes
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    • Easy use of formative tests: send keycode by email to candidate

      A very simple but effective way to improve Surpass for real formative testing is to send the keycodes by email to the candidates.

      How?
      If you schedule a formative test, you only need to add the following:

      1. The maximum number of attempts to make the test (e.g. maximum 3 times).
      2. An email to the candidate with the keycode(s), time span you need to use those keycodes and the URL to start the test (so it is only for formative test by browser).

      All non used tests should be voided automatically after the scheduled end date.

      30 votes
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      • Would it be possible to receive an email if an item or toll in a live exam becomes corrupted?

        We have had a few issues recently when a item or image has corrupted in test form that has made a live exam invalid. As we schedule our exams a couple of months or so in the future would it be possible for users to receive an email when an item or tool becomes corrupted?

        17 votes
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        • To have the Actual Duration available as a column in the Test Audit.

          The Actual Duration would be the sum of the time a candidate has spent in each question they answered in a test. At the moment this can only be derived from the difference between the Test Delivered and Test Submitted times in the Audit Report. However if the test has gone offline this difference is not accurate. By having the Actual Duration as a column in Test Audit it could be exported and analysed in a spread sheet. This is important in identifying possible malpractice where a candidate has completed a test in an unfeasibly short period of time.

          11 votes
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          • 10 votes
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            • To be able to flag a test as having suspected malpractice in Marking

              It should be possible for an examiner to flag a test as having suspected malpractice in Marking and for this to prevent the test from being submitted to Moderation even if it is 100% marked. Once the malpractice investigation has been completed the flag can be removed and the appropriate action taken.

              9 votes
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              • Enable use of 'randomise test forms' when Bulk Scheduling

                The bulk schedule tool is very useful when scheduling lots of candidates but we have several tests that we would like to choose 'automatic selection' of test forms as we have a number of versions available. Therefore, please could bulk scheduling support the randomise test forms feature too?

                8 votes
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                • Custom keycode slips

                  A setting that allows us to create custom keycode slips with only some of the fields, eg Just name, date and keycode.

                  6 votes
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                  • Sub-centre creation

                    Some centres who register candidates then send those candidates out to do exams with other centres.

                    Due to data protection the centres have some issues viewing results etc.

                    If we could setup subcentres as part of a centre this could help.

                    Ideally the candidate would have a primary centre where they are registered and a subcentre where the are sitting the exam.

                    Both parties should be able to schedule and run exam and see the candidate's results, but the result should be associated with the primary centre for the purposes of integration.

                    4 votes
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                    • Photo ID as part of the candidate record

                      It would be great to have the option of uploading pictures to the candidate record.
                      These should appear as part of the candidate confirmation ("Is this you?") to help ensure the candidates are not sitting under the wrong details.

                      4 votes
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                      • Bulk Download Button

                        Can there be a way to Bulk Download files uploaded for candidates? It would be much easier

                        Can files also please be tagged with candidate names automatically.

                        4 votes
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                        • Additional annotations for examiners

                          We would like to have additional annotations available to examiners for human marked questions, as below. Thank you

                          SEEN
                          REP (repeat)
                          NR (no response)
                          Vg (vague)
                          DEV (development/developed point)
                          K (knowledge)

                          3 votes
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                          • Changing Font for Pupils with Special Educational Needs/Access Arrangements

                            Hi, we have a pupil who needs to use a minimum of font size 24 however we were unable to increase this for her during her test today. Is there any way that we can alter the font for one individual pupil?
                            Kind regards, Natasha Garrett, Examinations Officer

                            2 votes
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                            • Testing status for QA purposes

                              Situation:
                              An existing test has 3 test forms. All tests / test forms are live.
                              Centres can schedule.
                              Test forms are done through secure client.
                              Learners will be assigned one of the test forms (automatic selection and randomisation of test forms).

                              I want to add a fourth test form. How can I QA the new test form without the risk of a centre/learner accidentally being assigned the new test form under automatic selection/randomisation? In order to schedule the test and test it through the secure client, I have to make the test form live. Could there be another status for…

                              1 vote
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                              • surpass system requirements

                                This was the link for Contact support...

                                I have conflicting information regarding Surpass requirements; the documents here http://ocr.org.uk/Images/139796-surpass-system-requirements.pdf is dated 2015 and does not mention W10. The information here https://btlsurpass.uservoice.com/knowledgebase/articles/465532-surpass-system-requirements does not mention windows version.

                                Can I check that the tests are good to run on W10, as all of our centres are running Windows 10.

                                Thanks
                                Carol

                                1 vote
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                                • Ability to remark questions after exam

                                  If it is found in Item Authoring that questions have the incorrect maximum mark or a question was ambigious and proving to be problematic for students. Can highlight amendment in red so viewers know it has been manually amended since completion of exam.

                                  1 vote
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                                  • Showing the diagram with the given answers

                                    Showing the diagram with the given answers, so you don't have to click to see if someone actually made a diagram.

                                    1 vote
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                                    • Accessing live assessment through Invigilation tab

                                      Ability to access a live/in progress/user disconnected assessment through the invigilation tab. This would allow a teacher to open a candidates live assessment and review what they have done so far. This is particularly useful in CBP where at the moment teachers must use the keycode to access the assessment to see candidates evidence. Using the keycode is admin-heavy and instead double-clicking on the assessment in invigilation would be a more efficient and attractive method for teachers

                                      1 vote
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                                      • Multiple candidate exam

                                        It would be nice to have an exam (of sorts) in which a center can schedule multple candidates for one exam (which is setup specifically for this purpose).

                                        The exams would appear as 1 entry with 1 keycode and be run in the normal way but when run would have a number of tabs to represent the candidates.

                                        Each candidate would get the same exam/questions etc. and the purpose of this exam would be for an assessor to assess the learner's competency against specific requirements.

                                        At the point of submission (into results) this should then split into the individual learner's…

                                        1 vote
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                                        • Show candidates the correct answer when reviewing sample / practice tests

                                          For our practice tests we would like candidates to get more information to help them understand what they got wrong. At the moment when candidates click on the question number they answered incorrectly (from the review screen) it takes them to the question but only highlights the answer they gave. It would be far more helpful if it also indicated what the correct answer would have been, allowing them to use the practice test formatively.

                                          1 vote
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