Ideas Portal

Welcome to the Surpass Ideas Portal, where you’re free to make suggestions for improvements or new features that you’d like to see in Surpass. You can also vote on suggestions that other users have already made.

When making a suggestion, please describe the reason why you want to see this feature, including the context behind the idea.

All ideas and comments will be moderated, and we’ll try to respond to all of the ideas as soon as possible.

Don’t forget to let us know what you think of others’ suggestions, either by voting or leaving a comment on the idea. The most popular ideas will be considered, and the highest rated suggestions will be incorporated into future releases of Surpass Editions.

Let us know how we can help!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Select multiple hotspot areas

    A Hotspot question type that requires the candidate to select multiple correct areas of an image.

    23 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pop up notification when about to finalise a task

    Some of our users have accidentally submitted a task by checking the tick box on the task when trying to open the task. It would be helpful if there was a pop up to confirm that the user wants to finalise the task as once they do this the task disappears from their task area and if they have not completed it, this means the task assigner has to find the task and mark it as incomplete again, which can be time consuming!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. More flexibility allowed in the customisation of created roles.

    Within the role creation feature, it would be helpful if you could specify what areas within an item a user role is able to access. I've hit a wall recently trying to allow a group of reviewers to review and edit an item as an assigned task, without being able to fully access our media library.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  4. An option to filter Users by Role

    We are currently able to create multiple roles but have no ability to track these within Surpass. There is no filter to show who is linked to a specific role and allow you to find and change them if required.

    Amendments to a Role are restricted if this is linked to a User so finding them easily would be a benefit.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow absolute marking for extended matching question type

    We would like to have absolute marking for the extended matching question type. This is possible in CP but not IA. For example if we have three one to one matches with a mark of 1 each correct link scores 0.33 which we can't have. All three links have to be correct to score a mark.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Gathering Votes  ·  0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  6. Is this available to be used on an Apple Mac

    Make the produce work with apple computers

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Two issues with Multiple Response questions:

    Two issues with Multiple Response questions:
    1. When using 'Combination' marking, Raw Data Extract (which is a 'csv' file) uses the comma as a separator between the question letter(s) and the mark e.g. AD,6|B,3| - this causes problems if the csv file is interrogated with a basic program as INPUT uses the comma as a field separator. Why not use a colon or a semi-colon?
    2. The candidate's response to a Multiple Response question, where a number of answers is selected, is not always in alphabetical order in the 'csv' file. Why not?

    Mike Ellis - JTL CompEx

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  8. KnowledgeBase articles are unhelpful

    When a user is having technical issues with error messages the information to solve the issues should be searchable.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automated selection Test profile

    When in the Test Custom branding is selected there should be selected a Test Profile. I think it would be normal to select automatically the Default Test Profile. Now it's possible to have no Test Profile Selected and then the Test Style Legacy Navigation is used during Testtaking.
    Another possibility to prevent this is to make the Test invalid when there is no Test Profile selected.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Test Creation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Folder and file management of projects

    I'm tidying up a messy collection of many people's practice files in a 'Testing' project. 2 things:
    1. Folder moving: When I drag a folder from the bottom up to the top, it doesn't scroll. I have to move up 20, scroll up, move another 20, until I get to the top. Can we have a function to select a folder and have 'move' (up arrow/down arrow)?
    2. The "i" (info) hover-over is great, but it currently only tells me the item name and ID, but that's exactly the info I have on that line anyway! It would be really…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set Up - Users cannot amend their own email address

    In Set Up users are not allowed to edit any of their own data including email address. This is an issue for re-set password.

    (My Profile in SecureAssess allowed users to update their email address in the system)

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  14. Easy use of formative tests: send keycode by email to candidate

    A very simple but effective way to improve Surpass for real formative testing is to send the keycodes by email to the candidates.

    How?
    If you schedule a formative test, you only need to add the following:

    1. The maximum number of attempts to make the test (e.g. maximum 3 times).
    2. An email to the candidate with the keycode(s), time span you need to use those keycodes and the URL to start the test (so it is only for formative test by browser).

    All non used tests should be voided automatically after the scheduled end date.

    36 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  15. No option to view a marked script without Scheduling Candidate Review

    You are unable to view a Candidate Script as you did in View Marked Assessments without scheduling a Candidate Review.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. In Item Authoring there is no filter for Item Type

    There is no filter to select item type in a folder like MCQ or MRQ.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bulk Download Button

    Can there be a way to Bulk Download files uploaded for candidates? It would be much easier

    Can files also please be tagged with candidate names automatically.

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Use Micro services and Docker container for CI/CD

    Surpass has very good potential in itself. Make sure we could create surpass as service (SAAS) application. We should concentrate only for New features and enhancement. i would suggest that we could use Microservice based architecture and containerise platform like Kubernetes and docker.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  19. Custom keycode slips

    A setting that allows us to create custom keycode slips with only some of the fields, eg Just name, date and keycode.

    14 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improving the comment button during tests and candidate reviews

    While taking a test or candidate review candidates have the possibility to use the comment button. We were happy with this possibility. But we don’t use it often, because the comments candidates make, are not easy to find. You have to click on each question to see if there a comment. This is very time consuming. Is it possible to make the comments more accessible? For example by a csv-export.

    Another issue is that the test is not editable by the test wizard anymore if you use this function. The reason for this is that you have to edit the…

    41 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5
  • Don't see your idea?

Feedback and Knowledge Base