Ideas Portal

Welcome to the Surpass Ideas Portal, where you’re free to make suggestions for improvements or new features that you’d like to see in Surpass. You can also vote on suggestions that other users have already made.

When making a suggestion, please describe the reason why you want to see this feature, including the context behind the idea.

All ideas and comments will be moderated, and we’ll try to respond to all of the ideas as soon as possible.

Don’t forget to let us know what you think of others’ suggestions, either by voting or leaving a comment on the idea. The most popular ideas will be considered, and the highest rated suggestions will be incorporated into future releases of Surpass Editions.

Let us know how we can help!

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  1. Improving the comment button during tests and candidate reviews

    While taking a test or candidate review candidates have the possibility to use the comment button. We were happy with this possibility. But we don’t use it often, because the comments candidates make, are not easy to find. You have to click on each question to see if there a comment. This is very time consuming. Is it possible to make the comments more accessible? For example by a csv-export.

    Another issue is that the test is not editable by the test wizard anymore if you use this function. The reason for this is that you have to edit the…

    42 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tasks - User cannot see who assigned them a task

    Where multiple users have permissions to assign and be assigned tasks, it would be beneficial if the user who is assigned a task knew who assigned the task to them. This would allow the user to ask any necessary questions, for example, if they believe the task was assigned to them incorrectly.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow for more characters in the "Select from List" item-type.

    The "Select from List" is great for a pick-the-right-sentence type of question but the 34 character limit is restricting.

    8 votes
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    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  4. Changing Font for Pupils with Special Educational Needs/Access Arrangements

    Hi, we have a pupil who needs to use a minimum of font size 24 however we were unable to increase this for her during her test today. Is there any way that we can alter the font for one individual pupil?
    Kind regards, Natasha Garrett, Examinations Officer

    3 votes
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    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Automaticly adding files to section tools

    When creating a TestForm in Test Creation and questions are chosen with items who have Source Material or Media with the setting to open as a pop-up, the specific item should be added to the section Tools by hand.
    For the most people this is difficult to use, because it's not clear which media they should add. This is why we now advise not to use pop-ups by Media and not use Source Material except pdf-files.
    In my opinion it should be more helpfull that Surpass automaticly adds the needed files to the section Tools.
    Surpass is able to generate…

    6 votes
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    0 comments  ·  Test Creation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Candidate review - add extra colum [Results]

    When you schedule a test for a candidate review you are able to select all candidates or select them manually.
    The problem is that the list of candidates consists of ALL scheduled candidates including those who didn't show up when the test was taken. We VOID - ABSENT all candidates who didn't take the test.
    Those candidates are not allowed to take a candidate review.
    Right now you can't see which candidates are voided during scheduling a candidate review. You only see the following data of the candidates: Name, Ref, Keycode, Test form, Completed.
    If you add a column Result,…

    4 votes
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    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Item Name Auto Set to ID option

    Presently you have the option to edit the individual quesitons to be named however you would like.
    In a number of cases this isn't an issue; however it would be beneficial to have the option of automatically setting the item name to be the ID.

    The item ID is significantly more useful in the majority of cases and in some cases it is needed to identify information when cross referencing with an external source.

    2 votes
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    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  8. Subject Users being able to view candidate responses

    Our subject users and centre users are the ones who would require access to Audit and View Responses but for some reason this function is only available to Site Level access

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. To have the Actual Duration available as a column in the Test Audit.

    The Actual Duration would be the sum of the time a candidate has spent in each question they answered in a test. At the moment this can only be derived from the difference between the Test Delivered and Test Submitted times in the Audit Report. However if the test has gone offline this difference is not accurate. By having the Actual Duration as a column in Test Audit it could be exported and analysed in a spread sheet. This is important in identifying possible malpractice where a candidate has completed a test in an unfeasibly short period of time.

    18 votes
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    1 comment  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  10. Graph Creator Questions: Line graph only allows candidates to input two sets of data

    A maximum of two sets of data can be compared using a line graph in the graph creator advanced question type. Should this not be increased to allow the plotting of a minimum of 3 sets of data by a candidate choosing a line graph in the exam to allow better comparability with the other graph options available i.e. bar chart, pie chart?

    4 votes
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    0 comments  ·  ContentAuthor  ·  Flag idea as inappropriate…  ·  Admin →
  11. Share multiple subjects with a centre at the same time

    Currently each subject has to be shared with a centre individually. For qualifications such as Functional Skills where there are eight subjects this means a user has to repeat the sharing process eight times. It would be easier if a user could select multiple subjects and share them with a centre at the same time.

    2 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to stream video in question content

    The ability to stream video from other sites such as Youtube/BBC/vimeo/TED etc through a question

    9 votes
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    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  13. Export from Results Page

    It would be very useful to be able to Export Results from the "/#TestAdministration/Results" page. At the moment all you can do is print this data.

    14 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add NEXT button on Preview Items

    When TQ (Test quality) are reviewing items, on Item Authoring > it would be good to have a NEXT button added for items in preview mode. This would be a lot quicker for TQ checking the work instead of closing out of item and then having to click Preview for next item etc....

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for this suggestion. We are currently working with the solutions team and will provide progress updates to you.

  15. Setting for certified tablet delivery in Test Wizard

    If I want to use my test in the Surpass app (Ipad), I have to check a box in my test form settings in test creation (Certified tablet delivery). This setting is not available in the testwizard (in item authoring). So if I check the box for tablet delivery I cannot edit my test in the test wizard anymore, To solve this issue I would like to add the setting for tablet delivery to the wizard.

    56 votes
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    0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Geert,

    This idea is technically feasible and we’ll update you when a wireframe is available.

    Thanks
    Sophie

  16. An 'interactive' play button for the listening tests

    In the current version of the tablet app, the play button for the listening questions does not change state when the candidate interacts with it therefore giving no indication that it has been pressed a first or second time, can this be changed so that the candidate is given an indication that an interaction has occurred.

    38 votes
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    0 comments  ·  Tablet Test Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide exceptions to randomization of multiple choice options

    Example question:

    Which city is located in The Netherlands?
    a. Amsterdam
    b. Utrecht
    c. Zwolle
    d. All of the above

    In this case, it's desirable to randomize the order of the first 3 options, but the "All of the above" option should always be last.

    79 votes
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    4 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  18. Print Itemname

    When printing a test I don't want to see question 1, 2, etc. but I want to see the Itemname

    3 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. audio

    Adding a player with a pause, forward and rewind button to an embedded audio file (Wav or Mp3).

    32 votes
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    Gathering Votes  ·  0 comments  ·  Item Authoring  ·  Flag idea as inappropriate…  ·  Admin →
  20. 17 votes
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    Gathering Votes  ·  1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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