Ideas Portal

Welcome to the Surpass Ideas Portal, where you’re free to make suggestions for improvements or new features that you’d like to see in Surpass. You can also vote on suggestions that other users have already made.

When making a suggestion, please describe the reason why you want to see this feature, including the context behind the idea.

All ideas and comments will be moderated, and we’ll try to respond to all of the ideas as soon as possible.

Don’t forget to let us know what you think of others’ suggestions, either by voting or leaving a comment on the idea. The most popular ideas will be considered, and the highest rated suggestions will be incorporated into future releases of Surpass Editions.

Let us know how we can help!

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  1. Automated selection Test profile

    When in the Test Custom branding is selected there should be selected a Test Profile. I think it would be normal to select automatically the Default Test Profile. Now it's possible to have no Test Profile Selected and then the Test Style Legacy Navigation is used during Testtaking.
    Another possibility to prevent this is to make the Test invalid when there is no Test Profile selected.

    3 votes
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    0 comments  ·  Test Creation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Set Up - Users cannot amend their own email address

    In Set Up users are not allowed to edit any of their own data including email address. This is an issue for re-set password.

    (My Profile in SecureAssess allowed users to update their email address in the system)

    3 votes
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
  3. No option to view a marked script without Scheduling Candidate Review

    You are unable to view a Candidate Script as you did in View Marked Assessments without scheduling a Candidate Review.

    2 votes
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    0 comments  ·  Test Administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Alert if student already in system but retired when importing in large numbers

    If importing spreadsheet of students there is no alert if a student hasn't been imported in and already in the system but retired. Even a pop up warning saying this student wasn't added in as is already in system. As then you have to go through your list and check individually to find the student who isn't there because numbers don't tally for example.

    1 vote
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    0 comments  ·  Setup  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Catarina Simoes responded

    Thank you for your Idea.
    We are currently reviewing this with our teams.
    This Idea will be moved to the status of “Under Review” and we will provide you with progress updates.

  5. Cohort grouping reports and filters

    The ability to group/filter by cohorts in Invigilation, Results and Assessment Audit. For high use Centres this is the biggest annoyance in not being able to find groups of candidates in reporting or invigilation easily

    1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Under Review  ·  Catarina Simoes responded

    Thank you for your Idea.
    We are currently reviewing this with our teams.
    This Idea will be moved to the status of “Under Review” and we will provide you with progress updates.

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